24/7 Device Support
Manager - 8585
Spanish - 1277
New Service - 1721
Service - 8810
Introduction
Rebuttals
A
You definitely need this plan. Dependable monthly tech support is essential. This is something internet providers, computer manufacturers, and mobile device makers typically don’t offer. Comparable services often cost more than twice as much for the same level of help. Let’s get you covered, what is your email address?
B
Customers receive 24/7, 365 days a year access to support, with the option to call a technician or use online chat. This ensures help is always available whenever issues arise and gives you the peace of mind in the event something happens and you don’t know what to do. Let’s avoid that stress. Can you spell your first and last name?
C
Keep in mind, technicians can remotely access your device, take control, and resolve problems in real time. Whether it’s adding a printer, installing software or troubleshooting device issues, our team can handle the most common tech challenges quickly and professionally, saving you the frustration. All I need is the debit or credit card you’d like to use.
24/7 DEVICE SUPPORT- IF CUSTOMER HAS PROPLAN PURCHASED AFTER 7/15/24 DO NOT SELL 24/7 DEVICE & MOVE TO NEXT PRODUCT
I noticed we don’t have you protected through our device support program. You’ve reached The Solution Center and as you know, households continue adding more internet-connected devices. We are discounting this coverage to only 49.99 today, then $14.99/month! What credit card would you like to use?
Q & A
Supervisor: My supervisor will tell you the same thing. You’ve reached The Solutions Center, not your carrier. We are a separate company. While you’re on the line let me explain these savings to you.
Post Date: We can go ahead and postdate the plan so you do not miss out on the savings, When will you have the funds available?
Card Hesitation: Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
Switching Providers: The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
Carrier References
Standard
1. This plan is through The Solutions Center not your carrier. Our plan is independent of your provider (MOVE TO REBUTTAL STRING)
2. Just to clarify again, this plan is independent of your provider (MOVE TO REBUTTAL STRING)
3. Just to make sure you understand – this plan is through The Solutions Center—not your carrier (MOVE TO REBUTTAL STRING)
Transfer / Wants Number
You’ve reached The Solutions Center so I can’t just transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive promotions. It only takes a moment to get started. What is your email address?
How Did I Reach You
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?
