Personal Protection Pendant
Manager - 8585
Spanish - 1277
New Service - 1721
Service - 8810
Introduction
Rebuttals
A
Did you know that 1 out of 4 seniors fall each year? If you or someone you know is ever at risk of an emergency, this may save their life. Also, a medical alert pendant is one of the main factors that prevents a senior from moving into a retirement home. No one wants to see you or a loved one living in one of those places. Medical alert allows you to be in the comfort of your own home. Let’s get you signed up so we can avoid a scenario like this, ok?
B
Keep in mind medical alert pendants are pushed almost every 10 minutes in the country. That’s how often and how fast an emergency can happen. A slip in the shower, falling while leaving the house, trouble catching your breath, can’t reach a phone or speak, and sudden chest pains or a stroke are just some of the reasons a medical alert button was pressed and saved a life. Don’t wait until an emergency happens because it could be too late. Let’s get you or someone you love protected. Shall we get this process started?
C
I understand that money can be an issue, we have many customers at Personal Protection Pendant living on fixed income. We also cover the cost of equipment, saving you over $100. On top of that we will throw in free shipping! All you take care of is the monitoring service which comes out to $1.67 per day. For this small price, it ensures your safety, and we both know, the value of your life is far greater than this tradeoff.
1. Thank you for calling the Personal Protection Pendant Center, my name is ______ and my operator ID is ______
2. I am so glad you called in today because you actually just secured your spot to receive a free medical alert button. Can I have your first and last name?
3. Thank you ________, the great thing about our pendant is the versatility of it. It helps in any kind of emergency like if you had a security or health concern. You could press that little button and emergency services will be contacted. Are there any health concerns that you have like diabetes or high blood pressure?
- YES: So you have to be extra cautious with your health. Especially when it comes to things like falls. In fact, every year 1 in 4 seniors will take a fall that could land them in the emergency room. And if you have already fallen, you are likely to fall again. Have you ever taken a fall before?
- NO: Well, I am glad to hear that you are in good health! It is still important to take precautions when it comes to things like falls. Falls are among the leading cause of death for seniors. In fact, every year 1 in 4 seniors will take a fall that could land them in the emergency room. And if you have already fallen, you are likely to fall again. Have you ever taken a fall before?
4. (Improvisation) This device will give you and your family peace of mind and secure your independence. What year were you born?
5. Thank you, _______. Based on our conversation, you’re an ideal candidate for a medical alert button. It works anywhere in the U.S., is water-resistant, and has a built-in fall detector. We cover the equipment and shipping costs; you only pay the activation and monthly monitoring fees. Our monitoring fee is just $1.67 per day which is only $49.99/month, cheaper than a cup of coffee. Shall we get you signed up?
Q & A
Supervisor: My supervisor will tell you the same thing. You’ve reached The Solutions Center, not your carrier. We are a separate company. While you’re on the line let me explain these savings to you.
Post Date: We can go ahead and postdate the plan so you do not miss out on the savings, When will you have the funds available?
Card Hesitation: Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
Switching Providers: The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
Carrier References
Standard
You’ve reached the protection plan center specializing in life saving medical alert pendants. Let’s get this set up so your most valued possession, (your life) is covered. can you spell out your street address?
Transfer / Wants Number
You’ve reached the protection plan center, specializing in medical alert pendants. I can’t transfer the call. What we are discussing today is more important than that. let’s get your life protected today, what is your email address?
How Did I Reach You
You simply misdialed the number don’t worry it happens all the time. I can get you a free Medical Alert Pendant. It only takes a few minutes. All I need is your address. What is it?
