Protection Pendant Cancellation

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Introduction

FD User:  fd-support@nationalsalespartners.com

PPC User:  PPC-support@nationalsalespartners.com

5Devices User: 5dev-support@nationsalsalespartners.com

Password: d1up2000!

Rebuttals

Did you know that 1 out of 4 seniors fall each year? If you or someone you know is ever at risk of an emergency, this may save their life. Also, a medical alert pendant is one of the main factors that prevents a senior from moving into a retirement home. No one wants to see you or a loved one living in one of those places. Medical alert allows you to be in the comfort of your own home. Let’s get you signed up so we can avoid a scenario like this, ok?

Keep in mind medical alert pendants are pushed almost every 10 minutes in the country. That’s how often and how fast an emergency can happen. A slip in the shower, falling while leaving the house, trouble catching your breath, can’t reach a phone or speak, and sudden chest pains or a stroke are just some of the reasons a medical alert button was pressed and saved a life. Don’t wait until an emergency happens because it could be too late. Let’s get you or someone you love protected. Shall we get this process started?

I understand that money can be an issue, we have many customers at Personal Protection Pendant living on fixed income. We also cover the cost of equipment, saving you over $100. On top of that we will throw in free shipping! All you take care of is the monitoring service which comes out to $1.67 per day. For this small price, it ensures your safety, and we both know, the value of your life is far greater than this tradeoff.

1. I understand you want to cancel alert pendant. Keep in mind 1 out of 4 seniors fall each year. If you are ever at risk of an emergency, this may save your life. medical alert pendant is one of the main factors that prevents a senior from moving into a retirement home. No one wants to see you living in one of those places. I recommend you keep the device for any emergency you encounter. We can change the date your monthly maintenance fee is withdrawn if that would help you out. Let’s keep you active and protected, okay?

IF YES- NOTATE ACCOUNT & READ 2

2. Thank you for making a wise decision, and as always, thank you for your business and have a wonderful rest of your day!

Please state on the recorded line that you understand by cancelling your Protection Pendant today, that you are no longer covered and will be responsible for the remaining past due balance. We will also require you to ship back the device and charger. Please get a pen and paper to write down our address.

The Protection Plan Center

3634 Euclid Ave Suite 5

 Cleveland, OH 44115

(make sure cx has properly written address, and ask when they expect to be sending- add to notes).

3. Can you please hold while I calculate the remaining balance?

(Calculate the remaining month/s of the 3-year commitment and multiply x 10.00 for balance owed)

4. How would you like to pay the ($ xxx.xx) due today?

(If cx unable to pay in full, offer payment method for their budget and set RECURRING ARB/S FIX TASK in FASTGEM).

EDIT W/O  to COLLECTIONS. VERIFY ALL NOTES ARE ADDED BEFORE PROCEEDING TO THE NEXT CALL.

Call Ender

Carrier References

You’ve reached the protection plan center specializing in life saving medical alert pendants. Let’s get this set up so your most valued possession, (your life) is covered. can you spell out your street address?

You’ve reached the protection plan center, specializing in medical alert pendants. I can’t transfer the call. What we are discussing today is more important than that. let’s get your life protected today, what is your email address?

You simply misdialed the number don’t worry it happens all the time. I can get you a free Medical Alert Pendant. It only takes a few minutes. All I need is your address. What is it?

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