Protection Pendant FAQ

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Did you know that 1 out of 4 seniors fall each year? If you or someone you know is ever at risk of an emergency, this may save their life. Also, a medical alert pendant is one of the main factors that prevents a senior from moving into a retirement home. No one wants to see you or a loved one living in one of those places. Medical alert allows you to be in the comfort of your own home. Let’s get you signed up so we can avoid a scenario like this, ok?

Keep in mind medical alert pendants are pushed almost every 10 minutes in the country. That’s how often and how fast an emergency can happen. A slip in the shower, falling while leaving the house, trouble catching your breath, can’t reach a phone or speak, and sudden chest pains or a stroke are just some of the reasons a medical alert button was pressed and saved a life. Don’t wait until an emergency happens because it could be too late. Let’s get you or someone you love protected. Shall we get this process started?

I understand that money can be an issue, we have many customers at Personal Protection Pendant living on fixed income. We also cover the cost of equipment, saving you over $100. On top of that we will throw in free shipping! All you take care of is the monitoring service which comes out to $1.67 per day. For this small price, it ensures your safety, and we both know, the value of your life is far greater than this tradeoff.

Thank you for calling the Protection Pendant Center! My name is ____ and my operator ID is ____, how can I help you?

Cancel

Oh No! Why do you want to cancel?

I don’t use it

That’s not good! The more you aren’t wearing it, the more you are in danger of falling and not being able to reach help. Did you know that 1 out of 4 seniors fall each year? If you or someone you know is ever at risk of an emergency, this may save their life. Also, a medical alert pendant is one of the main factors that prevents a senior from moving into a retirement home. No one wants to see you or a loved one living in one of those places. I want you to start wearing the pendant, ok?

I can’t afford it

I know that it sounds like a lot, but what we see that is so valuable about our pendant is that you are buying back your livelihood. We see our job as ensuring that you live safely and independently, and our pendant is the ticket to your freedom. Our customers tell us all the time that they are much more confident in their independence, especially in doing things outside their home like going for walks or going to the store. Let’s keep your coverage active, ok?

I don’t need it anymore

CX passed away

We are so very sorry to hear this. We want to extend our deepest sympathy to you, the family and friends at this difficult time. If you can get a pen and paper, I will give you an address where you can ship the pendant back. Let me know when you’re ready.

Protection Plan Center
3634 Euclid Ave Suite 5
Cleveland Ohio 44115

SEND TASK TO MEDICAL ALERT ISSUE REQUESTING FLOWERS TO BE SENT.

We would also like to send flowers in memoriam. Should we use the address on file? If not, where can we send them to? (Get address- verify any apartment or lot. Repeat address back to caller to ensure proper delivery).

We appreciate your call today and wish you the best moving forward. Take care.

FAQ

1. Is the Pendant Waterproof?

Yes, Our pendant is waterproof with an IP67 rating, making it completely safe to wear in the shower or during rainy weather. We do recommend trying to limit exposing the pendant to soaps or shampoos as it may disrupt some of the waterproof seals.

2. What styles can I wear this in?

Our pendant is designed to be worn as a necklace. Wearing it as a necklace ensures that it is always within easy reach, providing quick and reliable access to emergency assistance whenever needed. The lightweight and comfortable design makes it suitable for everyday use, ensuring you can wear it effortlessly at all times. By keeping it around your neck, you maximize both safety and convenience.

3. How do I activate the SOS alarm

Activating the SOS alarm is simple. Just press and hold the SOS button on the pendant for three seconds. This will immediately send an alert to our monitoring center and notify your emergency contacts.

4. Can I claim the Promotion even if I cannot pay today?

Absolutely, here at the Personal Protection Pendant, we want to make our products/services accessible to everyone interested. By hopping on a call with us, we can save your information and set you up for a date where you can pay, so that you will keep your low prices without compromising yourself.

5. Is there a monitoring fee?

Here at Personal Protection Pendant, we know price can be an issue for some of our customers, so we look to make sure we offer as much value as possible in our price. To ensure you are connected to the top-of-the-line responders, we charge a monthly monitoring fee of $49.99. This is to enable you to have access to help whenever you need it and are equipped with our innovative technologies like GPS tracking, fall detection, and emergency response. Please contact us to see what works best for you!

6. How often should I charge my Pendant?

The pendant’s battery life varies by usage, but typically lasts between 2 and 7 days on a single charge. You will receive low battery alerts to remind you when it’s time to recharge. We recommend charging the pendant every night at bedtime and keeping the pendant within arms reach if possible.

7. What color is the Pendant?

The pendant is available in a sleek black color, designed to be both stylish and discreet, making it suitable for any occasion or outfit.

8. What is the pendant made of?

Plastic

9. Why use this device over a phone or smart watch?

Our device has access to features like automatic fall detection, no motion alarms, and a single-button SOS alarm so you don’t have to stress in an emergency. Our pendant is designed for access in an emergency, whether you can respond or not, unlike a phone or smart watch

10. Does the pendant come with a charging dock?

Unfortunately, our pendant does not come with a charging dock, but it does come with a charger and cube to plug the charger in.

Carrier References

Standard

You’ve reached the protection plan center specializing in life saving medical alert pendants. Let’s get this set up so your most valued possession, (your life) is covered. can you spell out your street address?

Transfer / Wants Number

You’ve reached the protection plan center, specializing in medical alert pendants. I can’t transfer the call. What we are discussing today is more important than that. let’s get your life protected today, what is your email address?

How Did I Reach You

You simply misdialed the number don’t worry it happens all the time. I can get you a free Medical Alert Pendant. It only takes a few minutes. All I need is your address. What is it?