Cancellation
Manager - 8585
Spanish - 1277
New Service - 1721
Service - 8810
Introduction
Rebuttals
A
Go ahead and count every appliance in your home 3 years or newer—now imagine having to pay for an individual warranty for each item. The cost—not to mention the hassle—would add up quickly. Taking advantage of this deal will give you the peace of mind of having no worries in the event something breaks down. This discounted offer allows you to cover multiple appliances for $1 per day! How many appliances are we adding coverage for today?
B
Remember, manufacturer’s warranties are limited in the types of breakdowns they cover, as well as in their duration. In fact, some manufacturer’s warranties are as short as 90 days. Our appliance coverage provides an easy claims process, quick enrollment, and no hidden fees. Taking advantage of this deal will give you the peace of mind of having no worries in the event something breaks down- Let us get you covered for less. Can you spell your first and last name?
C
Broken appliances can be a hassle. If you have our appliance protection plan, you get access to qualified technicians and repair services, saving you the time and effort of finding reliable professionals on your own. To make things even easier, our plan also offers priority service and guaranteed quick response time. It will only take a couple minutes to set this up and you can count on us in the event something breaks. What credit card would you like to use?
You’ve reached the Solutions Center and we’d like to present you with a great alternative to high internet bills. We are offering Star Link Internet for $55.00/month. This gives you 100mbps and avoids the hassle of internet outages while giving you financial relief from unreasonable internet costs. It only takes a second to send you the link. Let’s initiate the savings by setting you up with this popular alternative. What is your email address?
(MUST HAVE EMAIL ADDRESS TO PROCEED)
IF NO EMAIL- Does anyone else in your household have an email address?
IF STILL NO EMAIL – MOVE TO MEDICAL ALERT
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IF YES- MOVE TO STARLINK
IF NO- MOVE TO REBUTTALS
- With Starlink, you are taking advantage of one of the most popular internet services available. There is no contract or cancellation fee. Compare that to cable or fiber internet, which tend to lock you into contracts with termination fees. This will only take a few minutes. Can you spell your first and last name?
- Has your home internet ever gone down because a local substation blew or because someone cut through a buried fiber cable while renovating their yard? That simply can’t happen with Starlink. Starlink isn’t vulnerable to local outages! So, let’s get you started, what address can we ship this to?
- With the hassle-free convenience of Starlink. you can just plug everything in, wait for the dish to connect to the satellite network, and be immediately online and ready to go. That means you don’t have to wait for service to be re-established or new hardware setup kits to arrive. What credit card do you want to use?
IF NO- MOVE TO MEDICAL ALERT
Q & A
Supervisor: My supervisor will tell you the same thing. You’ve reached The Solutions Center, not your carrier. We are a separate company. While you’re on the line let me explain these savings to you.
Post Date: We can go ahead and postdate the plan so you do not miss out on the savings, When will you have the funds available?
Card Hesitation: Our system is military encrypted so when I type the numbers into our system, it shows up as Xs for your security. I won’t be able to see it once it is entered.
Switching Providers: The great thing about our plan is it’s universal coverage. No matter what provider you go to, our plan will follow. It only takes a few moments to start your savings process. What credit card would you like to use?
Carrier References
Standard
1. This plan is through The Solutions Center not your carrier. Our plan is independent of your provider (MOVE TO REBUTTAL STRING)
2. Just to clarify again, this plan is independent of your provider (MOVE TO REBUTTAL STRING)
3. Just to make sure you understand – this plan is through The Solutions Center—not your carrier (MOVE TO REBUTTAL STRING)
Transfer / Wants Number
You’ve reached The Solutions Center so I can’t just transfer the call. I understand you’re calling about another issue, but while you’re on the line I might be able to save you a lot of money with exclusive promotions. It only takes a moment to get started. What is your email address?
How Did I Reach You
You simply misdialed the number don’t worry it happens all the time. I can get you a discounted no fault warranty at almost 50% off the retail price. It only takes a few minutes. All I need is your address. What is it?
